Shipping & Delivery Policy

SHIPPING & DELIVERY POLICY

At PPS Elegance, we aim to process and ship all orders promptly and with care. Please review the information below before placing your order.

Shipping Rates & Delivery Times

United States

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5–12 business days	$9.99
Priority Shipping	3–4 business days	$19.99
Express Shipping	1–2 business days	$34.99
Overnight Shipping	Next business day	$49.99
Overnight Saturday Delivery	Saturday delivery	$69.99
Orders Over $99 (Standard)	7–12 business days	FREE

Canada

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	10–15 business days	$14.99
Priority Shipping	3–6 business days	$24.99
Express Shipping	1–2 business days	$34.99
Overnight Shipping	Next business day	$49.99

Shipping Updates & Processing Times

During periods of high order volume (including holidays, promotions, and sales events), orders may take the full estimated delivery timeframe to arrive.

Standard shipping orders typically require 1–4 business days for processing
Priority, Express, and Overnight orders may require up to 1 business day for processing before shipment
Once shipped, delivery times are estimates and not guarantees

We appreciate your patience during peak seasons.

Shipping Policy Guidelines

Tracking information may take 24–48 hours to update after shipment
Please ensure your shipping address is entered correctly at checkout
PPS Elegance is not responsible for lost or delayed shipments due to incorrect address information
Orders cannot be canceled or modified once placed
Priority, Express, and Overnight orders cannot be canceled or modified due to expedited processing requirements
Shipping fees are non-refundable

Expedited Shipping Conditions

Priority, Express, and Overnight orders must be placed before 3:00 PM (PST) to ship the same business day
Orders placed after the cutoff or on weekends/holidays will ship the next business day
Overnight Saturday Delivery is available only for orders placed on Friday before 3:00 PM (PST)
Expedited shipping options may not be available for certain locations in Alaska and Hawaii and may require additional transit time

Delivery Delays & Carrier Issues

PPS Elegance is not responsible for shipping delays caused by:

Weather conditions
Natural disasters
Carrier disruptions or delays
Customs processing (for international shipments)

Once an order has shipped, delivery delays are beyond our control and shipping fees cannot be reimbursed. We recommend contacting the shipping carrier directly for real-time delivery updates.

Lost, Missing, or Marked-Delivered Packages

If tracking confirms delivery but you have not received your package:

Contact the shipping carrier immediately to open a claim
Email us with your order number and full name

If the carrier confirms the package is lost, a replacement will be issued if available. Refunds are not provided for lost shipments.

Failed Delivery or Unclaimed Packages

If a customer fails to accept delivery or retrieve a package, PPS Elegance may consider the shipment abandoned. In such cases, we reserve the right to dispose of or resell the merchandise. Shipping fees will not be refunded.

Express Shipping – Signature Requirement

Certain Express shipments may require a signature upon delivery.

If no one is available, the carrier will attempt redelivery or leave instructions
PPS Elegance does not control delivery attempt times
Customers are responsible for coordinating with the carrier after a missed delivery attempt

International Orders

International shipping fees, duties, taxes, and customs charges are the customer’s responsibility
Delivery times vary by destination and customs clearance
If your country is not available at checkout, please contact us at
ppselegance@gmail.com

Questions & Support

If you have additional questions regarding shipping or delivery, please contact us before placing your order.

PPS Elegance
3600 S Lowell Blvd, Suite 304N
Sheridan, CO 80236
United States
Email: ppselegance@gmail.com
Phone: 720-505-7168